F.A.Q: the show

How do I get tickets for the immersive shows?

Tickets can only be purchased online here.

 

Is it possible to pay on site by credit card?

Yes, you can pay at the reception by credit card or TWINT only. However, it is recommended to buy your ticket online here, prior to arrival.

 

Is it possible to pay on the spot in cash?

No, it is not possible to pay cash on site. You can only buy tickets online here.

 

How do I get my money back?

To get a refund on a ticket, you must acquire cancellation insurance when purchasing your ticket.

 

Can we print the ticket on the spot?

It is not necessary to print the ticket! You can simply present the QR-code at the entrance of the Syllepse (on your mobile phone or other device).

 

Can I change my ticket to another date?

It is possible to change a ticket. You can contact the team of the Jardin directly: contact@jardin-des-nations.ch

To facilitate the process, please attach the ticket in question.

 

How can I find out what’s new?

To keep you up to date, we have developed a newsletter. You can subscribe by with your email address at http://www.jardin-des- nations.ch/contact

 

Do I need to bring an ID card?

An ID is required on entry, as the tickets are personal.

 

Is there a locker room?

There is no cloakroom, but it is possible to leave your belongings in the reception tent.

What are the prices?

General Admission: CHF 17

Discounted Admission : CHF 12 (Persons eligible for discount: 12-22 year olds, students, OASI, DI and CA recipients and groups of 10 or more)

Family price (4 People): CHF 48

Children under 12 years of age enter free of charge.

Special prices are also available for school classes. Please contact the team of the Jardin for more information:: contact@jardin-des-nations.ch

 

Can private/group visits be arranged?

Absolutely! Do not hesitate to contact us, we will do our best to meet your needs: contact@jardin- des-nations.ch

 

Can school class visits be organized?

Absolutely! Do not hesitate to contact us, we will do our best to meet your needs: contact@jardin- des-nations.ch

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